The Reserve Bank’s effectiveness relies on its ability to address complex, cross-functional challenges while ensuring customer-centricity (both internal and external). This course professionalises facilitation practice by equipping participants with strategic, systems-based facilitation skills to:

• Diagnose issues collaboratively across departments.
• Optimise participation and achieve meaningful outcomes in all meetings and engagements.
• Facilitate problem-solving and innovation sessions that lead to sustainable solutions.
• Strengthen collaboration and trust across SARB’s operational and strategic functions.
• Deliver actionable, customer-centric outcomes aligned to the Bank’s value chain.

FACULTY

Day 1 – Professional Foundations of Facilitation in SARB

Day 1 Session

Lesson 1 of 1 within section Day 1 – Professional Foundations of Facilitation in SARB. You must enroll in this course to access course content.

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Has Quiz

Day 2 – Advanced Tools for Problem-Solving & Structured Brainstorming

Day 2 Session

Lesson 1 of 1 within section Day 2 – Advanced Tools for Problem-Solving & Structured Brainstorming. You must enroll in this course to access course content.

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Has Quiz

Day 3 – Facilitating Collaboration, Conflict & Regulatory Alignment

Day 3 Session

Lesson 1 of 1 within section Day 3 – Facilitating Collaboration, Conflict & Regulatory Alignment. You must enroll in this course to access course content.

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Day 4 – Innovation, Scenario Planning & Capstone

Day 4 Session

Lesson 1 of 1 within section Day 4 – Innovation, Scenario Planning & Capstone. You must enroll in this course to access course content.

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Knowledge Base

Course Material

Lesson 1 of 1 within section Knowledge Base. You must enroll in this course to access course content.

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